Thank you for using our services at jobs.canadahelpline.ca (the "Website"). This refund policy explains the terms and conditions for refund requests related to payments made through the Website, which are processed by Stripe.com ("Payment Processor"). By using the Website and making payments, you agree to be bound by this refund policy.

Payment Processing

• Payments made through the Website are processed by the Payment Processor, and we do not store or directly handle any payment information.
• You are responsible for providing accurate payment details, and any issues or disputes regarding payments should be addressed directly with the Payment Processor.

Service Fees

• The Website may charge service fees for certain services, such as premium job listings or featured listings. These fees are non-refundable unless otherwise stated in this refund policy.

Refund Eligibility

• Refund eligibility and conditions may vary depending on the specific service or product purchased. Please review the terms and conditions provided during the payment process for the applicable refund policy.
• Generally, refund requests may be considered under the following circumstances: a. Technical issues preventing the proper delivery or access to a purchased service or product. b. Failure to deliver the promised service or product in accordance with the terms and conditions stated during the purchase.

Refund Process

• If you believe you are eligible for a refund, please contact our customer support at support@canadahelpline.ca and provide the relevant details of your purchase, including the transaction ID and a detailed explanation of the refund request.
• We will review the request and, if deemed eligible, initiate the refund process as per the Payment Processor's policies.
• Refunds, when approved, will be processed through the Payment Processor and credited back to the original payment method used.

Non-Refundable Items and Services

• Certain items or services may be labeled as non-refundable, and refund requests for such items or services will not be considered.
• Additionally, any fees or charges imposed by the Payment Processor or third-party providers may be non-refundable.

Changes to the Refund Policy

• We reserve the right to modify or update this refund policy at any time. The revised policy will be posted on the Website with the effective date mentioned.

Contact Information:

• For any questions or concerns regarding this refund policy or refund requests, please contact our customer support at support@canadahelpline.ca.

Business Operation Address

931 Lennon Wy, London, ON N6G 0W9, Canada

Email: support@canadahelpline.ca

Helpline Number: +1 226-700-9779