Introduction

Welcome to jobs.canadahelpline.ca, a comprehensive job portal service under the umbrella of candahelpline.ca, Canada's leading and most trusted one-stop online daily lifestyle helpline platform. At jobs.canadahelpline.ca, we take pride in offering exceptional services that align with the high standards upheld by candahelpline.ca. Both platforms are diligently maintained by TPHRC PVT LTD, ensuring a seamless and reliable experience for our users.

We are fully committed to safeguarding your privacy and ensuring the appropriate management of any personally identifiable information ("Personal Information") you share with us. As an online job portal operating in Canada, we understand the paramount importance of privacy protection. Our primary goal is to provide you with a personalized and secure browsing experience that respects your privacy. This Privacy Policy outlines our practices regarding the collection, usage, and protection of your Personal Information.

Types of Personal Information Collected

We collect different types of Personal Information depending on your interaction with our platform. The categories of Personal Information we collect include:

1. Registration Information: When you sign up or register on our platform, we collect your name, email address, password, country, city, contact number, and the company/organization you are associated with.

2. Resume Information: When you create a profile on our platform, we collect information typically included in a resume, such as your name, contact details (including email address and mobile number), work experience, educational qualifications, remuneration details, and a copy of your resume.

3. Service Usage Information: When you use our services through the platform, we collect information about the services you use and how you interact with them, including log information and location information.

4. Survey and Form Information: If you choose to participate in surveys or provide information through forms, we may collect Personal Information such as name, age, contact details, preferences, and, if you opt to provide, information relating to your eligibility for affirmative action programs.

5. Communication Information: When you communicate with us or use the platform to communicate with other users, we collect information about your communication and any information you choose to provide.

6. Device Information: When you visit our platform, we may collect technical information about your system and interaction with the platform using cookies and similar technologies. This may include information about your device and its location.

7. Social Media Information: If you choose to sign in or connect your social media account with our services, we may collect the information you make available through the social media interface. Please refer to your social media provider's privacy policy for more information on how they share information.

Use of Personal Information

We use your Personal Information in a fair and reasonable manner and only when we have a lawful reason to do so. The purposes for which we may process your Personal Information include:

1. Providing Services: We use your Personal Information to provide our services, including sending you job alerts, relevant search results, recommended jobs or candidates, and facilitating communication between users.

2. User Protection and Support: We may use your Personal Information to protect our users and provide customer support.

3. Platform Improvement: We use Personal Information to improve our platform, its features, and services. This includes conducting market research and surveys.

4. Marketing and Promotions: With your consent, we may use your Personal Information to send you information about our products, services, marketing promotions, and offers.

5. Legal Obligations: We may process your Personal Information to prevent, detect, investigate, and take action against crimes, illegal activities, suspected fraud, or violations of our terms of use. We may also process your Personal Information to comply with legal and regulatory obligations, perform identity verification, government sanctions screening, and due diligence checks, and establish, exercise, or defend legal rights in connection with legal proceedings.

Cookies and Tracking Technologies

We utilize cookies and other tracking technologies on our website. A cookie is a small text file that collects information about website activity. We use cookies and similar technologies to provide a better user experience, personalize content, analyze trends, and track user interactions with the platform. Most browsers allow you to control cookies, including whether to accept them and how to remove them. However, disabling cookies may limit your access to certain parts of the platform.

Information Sharing and Disclosure

We restrict access to your Personal Information to employees who need to know it to provide, operate, develop, or improve our products or services. We may disclose your Personal Information to the following entities:

1. Affiliates and Group Companies: We may share your Personal Information with our affiliates and group companies for internal business purposes, administrative purposes, and the provision of services to enhance your career.

2. Recruiters: When your resume matches a particular job description or vacancy available with recruiters, we may disclose your Personal Information to those potential recruiters.

3. Third Parties: We may share your Personal Information with third parties, including enforcement, regulatory, and judicial authorities when required by law, to respond to legal orders, exercise our legal rights, defend against legal claims, investigate illegal activities or suspected fraud, or as otherwise required by law.

4. Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, we may disclose Personal Information to parties involved in the negotiation or transfer.

5. Service Providers: We engage third-party service providers and marketing partners to provide services on our behalf, maintain the platform, communicate offers related to our products or services, and ensure the protection of your Personal Information.

6. Third-Party Advertisers: We may share Personal Information with third-party advertisers to display relevant advertisements on the platform.

We do not intend to transfer Personal Information without your consent to third parties not bound to act on our behalf unless required by law.

Payment Gateway

For payment processing, we use a trusted payment gateway provider. When making payments on our platform, you will be redirected to the payment gateway provider's website to complete the transaction securely. We do not store or have access to your payment information. Please review the privacy practices of the payment gateway provider for more information on how they handle your Personal Information.

Third-Party Content

Our platform may contain links to third-party websites or services that are not governed by this Privacy Policy. We are not responsible for how your information is stored or used on third-party servers. We recommend reviewing the privacy statements and policies of each third-party site to understand their use of your personal information.

Children

To use our platform, you must be at least 16 years old or meet the applicable minimum age required by local laws. In Canada, the minimum age to work varies by province or territory. Generally, individuals must be at least 14 or 15 years old to work part-time, and there may be additional restrictions and requirements based on the type of work and the age of the individual.

It is important to note that our platform is designed for individuals seeking employment opportunities and does not endorse or promote child labour or the violation of any labour laws. We encourage all users, including employers and job seekers, to comply with the minimum age requirements and labour laws applicable in their respective jurisdictions.

If you have any concerns or questions regarding the minimum age requirements for employment or any related labour laws, we recommend consulting the relevant provincial or territorial labour authorities or seeking legal advice for accurate and up-to-date information.

Occupational Health and Safety Act

As a job portal operating in Canada, we adhere to the provisions of the Occupational Health and Safety Act (OHSA) and related regulations. We are committed to promoting a safe and healthy work environment for all users of our platform. We encourage employers and job seekers to comply with the OHSA and take appropriate measures to ensure occupational health and safety.

Retention of Personal Information

We retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory, contractual, or statutory obligations. At the end of the retention periods, your Personal Information will be deleted or archived in compliance with applicable laws.

Data Subject Rights

You have the right to access, rectify, update, or correct your Personal Information. If you have any complaints or grievances regarding the processing of your Personal Information, please contact our Data Protection Officer/Grievance Officer at the provided contact information. We will respond to your request or complaint within a reasonable timeframe.

User Control and Access

1. Access and Updates: Users have the right to access, update, and correct their personal information. You can do this by logging into your account or by contacting us directly at support@canadahelpline.ca.

2. Deletion of Personal Information: You may request the deletion of your personal information by contacting us at the email address provided above. We will process your request in accordance with applicable laws and regulations.

Confidentiality and Security

We employ appropriate technical and organizational measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure socket layer technology (SSL), access controls, and regular security assessments. While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission or storage over the internet is 100% secure. Therefore, we cannot guarantee its absolute security.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated version on the platform or through other means of communication.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@canadahelpline.ca. We will respond to your inquiry as soon as reasonably possible.

Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the Website signifies your acceptance of any updates or modifications to this Privacy Policy.

Business Operation Address

931 Lennon Wy, London, ON N6G 0W9, Canada

Email: support@canadahelpline.ca

Helpline Number: +1 226-700-9779

Updated on 9 July 2023